FAQs

Global Voices FAQs

Do you apply VAT? (EU only)
All our European offices are seamlessly connected to our headquarters in Ireland. What does this mean for you? It means our invoices are dispatched from the Irish office, and they come without the burden of applicable VAT. We understand the importance of clear and straightforward pricing, and that’s why we’ve ensured that our clients across Europe enjoy the benefit of non-applicable VAT.
Which languages are you working with? Any dialects?
We pride ourselves on our extensive linguistic capabilities. We work with over 170 languages, including various dialects. Our language expertise spans continents, from the diverse languages of Africa to the intricate dialects of Asia.
Can you work all over the world, even on remote locations?
We take pride in our extensive global network of interpreters, spread across all seven continents. Whether you’re hosting an event in a bustling metropolis or a remote village, our dedicated team is ready to provide seamless language services.

Interpretation Services

Are you providing equipment for interpretation events?
Yes, we offer a comprehensive one-stop-shop experience tailored to meet all your interpretation needs. We understand the intricate technical aspects of interpretation events. That’s why we provide a complete suite of equipment, including state-of-the-art booths, crystal-clear headsets, precisely calibrated microphones and more – all designed to enhance communication and audience engagement.
Are you handling the technical aspect for onsite events?
Absolutely. When it comes to onsite events, we understand that the technical aspect is not just a component; it’s the backbone ensuring the entire event operates seamlessly. Our dedicated team of technical experts meticulously plan and execute every technical detail, from setting up cutting-edge audio-visual equipment to ensuring flawless live streaming for your virtual attendees.
Are you handling hybrid events?
Yes, our technicians can combine remote and on-site interpretation for your business’ services. Whether you’re organising a global conference, a product launch, or a corporate seminar, our technicians have the expertise to ensure that your hybrid event runs flawlessly. From setting up state-of-the-art virtual platforms to coordinating on-site logistics, we handle every detail.
Can you arrange online events?
Yes. Our online event solutions are not just about connecting people virtually; they’re about creating seamless,, immersive experiences that transcend the digital realm. We can provide a tailored, technologically advanced experience using platforms such as Zoom.

Translation Services

Are you certified?
Yes. We understand the significance of legal and official documents, which is why we offer a range of certification services, including notarisation, sworn translations (EU), apostilles and more. Each certification is meticulously handled, validating the accuracy, integrity, and legality of the document in question.
Do you work on any formats?
We understand that your content comes in diverse forms, and we have the expertise to handle them all. Whether your documents are in standard formats like Word or PDF, complex design files in AI or InDesign, or even multimedia presentations, we seamlessly adapt.
Can you handle DTP work?
Yes, our dedicated team of professional project managers is well-versed in Desktop Publishing (DTP) work. When it comes to translating your content, we understand that it’s not just about the language; it’s also about ensuring that the visual representation aligns seamlessly with your brand identity.
What are repetitions?
Repetitions refer to segments, sentences, or expressions that recur within a document. When our linguists identify repetitions in your content, we go the extra mile to ensure efficiency and cost-effectiveness. We separate these repetitive elements, which translates into cost savings.
How long does it take to translate a short document?
For short documents spanning less than 3,000 words, our standard delivery time is three business days. Our linguists can translate 2,000 words per day; however, we recognise that deadlines are tight sometimes. If you require expedited services, we offer rush options. Please keep in mind that urgent projects are reflected in the pricing.

Audiovisual Services

Do you outsource your Audiovisual work?
No. Unlike some providers, we do not outsource our audiovisual work. Our dedicated team of in-house audiovisual professionals collaborate closely with your assigned account manager to ensure your project receives the attention to detail and personalised touch it deserves.
Can you provide voiceover?
Certainly! Our voiceover services encompass a vast array of languages, ensuring that your content resonates globally. We collaborate with a diverse roster of artists situated worldwide, many equipped with private studios and affiliations with agencies. For rarer languages, we have established partnerships with specialists who can deliver authentic and accurate voiceovers. No matter the nature of your content – be it interviews, documentaries, or animated videos – we’re adept at providing voiceovers that enhance the impact of your message.
Do you provide dubbing services?
Yes, we offer comprehensive dubbing services tailored to your specific requirements. Our extensive network ensures that we can match the perfect voice to your project, regardless of the language or dialect you desire. Dubbing is not just about translating words; it’s about capturing the essence and emotion of the original content. Our skilled professionals excel in synchronising dialogues, preserving tone, and conveying subtle nuances.
Do you provide subtitling services?
Yes! Our subtitling services are designed to enhance the accessibility and global reach of your videos. Whether it’s a short promotional clip or a feature-length film, we can craft subtitles that seamlessly integrate with your content. With us, you have the flexibility to choose how you want to integrate subtitles. We can provide you with the subtitle files, allowing you to incorporate them in-house, giving you complete control over the final presentation. Alternatively, if you prefer a hassle-free solution, our one-stop-shop approach includes delivering the completed video with professionally embedded subtitles.
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